Policies

  • All orders will be processed  and shipped within 1-3 business days after your order is placed. We ship orders Monday through Friday and do not work during the weekends and holidays.
  • Once tracking number is received, the order has been shipped and is no longer in our possession, we are not responsible for lost, delayed, stolen or damaged packages.
  • RETURN AND REFUND POLICY.
  • * THE BUYER IS RESPONSIBLE FOR THE COSTS OF SHIPPING.
  • * There will be a 20% charge for returns.
  • * There aren’t ANY REFUNDS for the shipping.
  • * We offer refunds, if your items are returned to us within 14 days of your order being marked as delivered. (Please contact us if you have any questions).
  • *  Refunds are processed to your original form of payment within 1-3 business days of the returned item(s) arriving back at our facility.
  • *  Please handle all items with care. Return in same condition as when they were received, if one item has been cut, washed or altered, it is not eligible for refund, exchange or store credit.
  • *  The buyer is responsible for any shipping costs to return the item, unless the return is a result of our error (you received an incorrect or defective item, etc), as well as any new shipping fees for exchanged items.
  • *ORDER CANCELLATIONS
  •  There will be a 20% charge for transaction expenses.
  • *  WRONG ADDRESS
  •    Shipments that are returned due to a wrong address or refusal of pickup by the customer, the customer will be contacted as soon as we have the returned packaged in hand to see if they would prefer us to ship it again (customer will be responsible for shipping costs) or to process as a return (less original shipping costs and
  •  a 20% restocking fee).
  • *   If no replay is received to the email after 7 days, the returned order will be handled as a return.
  • *   If an order is returned to Milan fabrics due to a wrong or non-deliverable address and additional fees are imposed on us by the USPS, that cost will be taken out of any potential refund given or added to the reshipment cost.
  • *   DISCLAIMER
  •     Buyer assumes full responsibility for safely using our products and understands that all products should not be used with small children left unattended.
  • *   CHANGES
  •      We may update this privacy policy from time to time in order to reflect for example changes to our practices or for other operational, legal or regulatory reasons.